Privacy Policy
Privacy Policy
Effective Date: 04.04.2025
1. Introduction
Singer Studios Limited, Singer Interactive Limited, Singer Game Developments Limited, and Singer Creative Limited ("We" or "Us") are committed to protecting and respecting your privacy.
This policy, together with any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Eloise Singer.
Contact Details:
Address: 86-90 Paul Street, London, England, EC2A 4NE
Email: hello@singerstudios.co.uk
2. The Type of Personal Information We Collect
We currently collect and process the following information:
Personal identifiers, contacts, and characteristics (e.g., name, email address, phone number, and other contact details)
Information provided when filling in forms on our site (www.singerstudios.co.uk), including registering for our site, subscribing for our services, posting materials, or requesting further services
Correspondence records if you contact us
Details of your website visits, including traffic data, location data, and communication data for analytics purposes
Purchase and order details where applicable
Marketing and advertising preferences, if consent has been given
3. How We Obtain Your Personal Information & Why We Process It
We process your data for the following purposes:
Consent: You have provided consent for promotional emails, newsletters, or market research.
Contractual Obligation: To fulfill obligations when you request services or contact us.
Legal Obligation: Compliance with legal or regulatory requirements.
Legitimate Interest: To analyze and improve our services, website performance, and user experience.
You can withdraw your consent at any time by contacting hello@singerstudios.co.uk.
4. IP Addresses & Cookies
We collect certain technical information, such as IP addresses, browser types, and website usage for system administration and analytical purposes. This data does not personally identify you.
Cookies:
We use cookies to enhance your experience on our website. Essential cookies are required for functionality, while analytics and marketing cookies require your consent. You can manage your cookie preferences at any time via our cookie settings.
5. How We Use Your Data
We use your data for the following purposes:
To provide and improve our services
To send promotional materials (if you have opted in)
To respond to inquiries and customer support requests
To notify you about changes to our services
To process and deliver your orders
To personalize content and website experience
We will only contact you electronically for marketing purposes if you have provided explicit opt-in consent.
6. Disclosure of Your Information
We may share your data with third parties:
In the event of a business sale or acquisition
If required by law, regulatory authorities, or fraud prevention agencies
With service providers (e.g., website hosting, email services, analytics providers, and payment processors) who process data on our behalf under strict contractual agreements
We will never sell your personal data to third parties.
7. International Data Transfers
If we transfer personal data outside the UK, we ensure it is protected under UK GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes it was collected. Retention periods include:
Marketing data: Until consent is withdrawn
Contractual data: Retained for six years after contract termination
Legal compliance data: As required by UK law
Some anonymized data may be retained for research and analytical purposes.
9. Your Data Protection Rights
Under UK GDPR, you have the following rights:
Right to Access: Request copies of your data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Request processing limitations
Right to Object: Object to data processing
Right to Data Portability: Transfer your data to another service provider
Requests can be made by contacting hello@singerstudios.co.uk. We will respond within one month.
10. Complaints
If you have concerns about our use of your data, please contact us at hello@singerstudios.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO):
ICO Contact Details:
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Online Complaints: https://ico.org.uk/make-a-complaint/
11. Third-Party Links & External Services
Our website may contain links to third-party websites or services. Clicking on these links may allow third parties to collect data about you. We are not responsible for these third-party privacy policies, and we encourage you to read their privacy notices before providing any personal data.
12. Changes to Our Policy
We may update this policy, and changes will be posted on this page. Where necessary, we will notify you by email.
13. Contact
Questions regarding this privacy policy should be addressed to hello@singerstudios.co.uk.